Privacy Policy

Privacy Policy

Effective Date: 10/1/2025

This Privacy Policy describes how KinderCare Home Health (“we,” “our,” “us”) collects, uses, and protects personal information obtained through our website, kindercarehomehealth.com, and our communication channels. We are committed to protecting your privacy and complying with all applicable U.S. and California privacy laws, including the California Consumer Privacy Act (CCPA).

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1. Information We Collect

We collect the following types of information when you visit our website or contact us:

• Contact Information: such as your name, phone number, email, and any message you submit through our contact form.
• Communication Data: including information provided through phone calls, emails, and SMS messages when you consent to text communications.
• Usage Data (optional): our site may use Google Analytics in the future to collect information about website usage, such as traffic sources, device type, and pages visited.

We do not collect health or medical records through our website. Any protected health information (PHI) collected offline is handled in accordance with HIPAA regulations.

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2. How We Use Your Information

• Responding to inquiries about our home health care services.
• Scheduling consultations or follow-up communications.
• Sending SMS text messages to provide requested information or updates when you have provided consent.
• Analyzing website performance and improving marketing efforts (via Google Analytics, if enabled).

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3. SMS Communications and Consent

By checking the consent box on our contact form or any other opt-in method, you authorize KinderCare Home Health to send SMS messages to the phone number you provide for informational or service-related purposes.

• Standard message and data rates may apply.
• You can opt out at any time by replying STOP to any text message or contacting us directly.
• We do not sell or share phone numbers with third parties for marketing purposes.

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4. Data Retention

We retain personal information only as long as necessary to fulfill the purpose for which it was collected or as required by law. Contact submissions may be retained for follow-ups or service records.

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5. Data Sharing

We do not sell personal information. We may share limited data with:

• Service providers who assist in website operations, hosting, or analytics (e.g., Google Analytics).
• Providers bound by confidentiality obligations who process data only for authorized purposes.

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6. Your Rights

California residents have the right to:

• Request access to personal information we have collected about them.
• Request deletion of that information, subject to certain legal exceptions.
• Opt out of data collection where applicable.

To exercise these rights, contact us at info@kindercarehomehealth.com or call 951-877-3247.

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7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal data against loss, misuse, and unauthorized access. However, no email or online transmission can be guaranteed to be 100% secure.

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8. Cookies and Tracking

If Google Analytics or similar tools are enabled, they may use cookies or similar technologies to collect aggregated, non-identifying information. You can disable cookies through your browser settings at any time.

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9. Updates to This Policy

This Privacy Policy may be updated periodically. The latest version will always be posted on this page with an updated “Effective Date.”

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10. Contact Us

KinderCare Home Health
Menifee, California
Email: info@kindercarehomehealth.com
Phone: 951-877-3247
Website: kindercarehomehealth.com